Supporting Survivors of Domestic and Sexual Violence, Lifeline and Link Up Reform and Modernization, Affordable Connectivity Program

In this document, the Federal Communications Commission (Commission) begins the process of implementing the Safe Connections Act, taking significant steps to improve access to communications services for survivors of domestic abuse and related crimes. We seek comment on the implementation of the Safe Connections Act's statutory requirement that mobile service providers separate the line of a survivor of domestic violence (and other related crimes and abuse), and any individuals in the care of the survivor, from a mobile service contract shared with an abuser within two business days after receiving a request from the survivor. We also seek comment on a proposal to require service providers to omit from consumer-facing logs of calls and text messages any records of calls or text messages to hotlines listed in a central database of hotlines that the Commission would create. We also seek comment on whether to designate the Lifeline program or the Affordable Connectivity Program as a means for providing survivors suffering financial hardship with emergency communications support for up to six months, as required by the Safe Connections Act.